Term Of Service

Welcome to ConstructionBase.AI

Terms of Service


Last updated: April 29, 2025


1. Acceptance of Terms


By accessing or using ConstructionBase.ai (the “Service”), you agree to be bound by these Terms of Service (“Terms”) and any Order Forms or Service Descriptions that reference these Terms. If you do not agree to these Terms, you must not use the Service.


2. Services and License


ConstructionBase.ai is a construction project management platform. We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes only. You may permit your Authorized Users (e.g., employees, contractors) to use the Service under your account, provided that you ensure they comply with these Terms. You are responsible for all activities by your Authorized Users and for safeguarding all account credentials. In particular, you are responsible for all uses of the Service that result from your account access (whether permitted or not).


3. User Obligations and Restrictions


You agree to use the Service in accordance with all applicable laws and these Terms. You must not:


  • Infringe Rights: Use the Service to infringe or violate any laws, third‑party rights, or our policies.

  • Resell or Lease: Rent, sublicense, or sell access to the Service or any part of it.

  • Copy or Reverse-Engineer: Copy, reproduce, modify, translate, create derivative works of, reverse‑engineer, decompile, disassemble, or attempt to derive the source code of the Service.

  • Compete: Use the Service to develop a competing product or service or to train another AI model for competitive purposes .

  • Unauthorized Sharing: Share the Service or Documentation with anyone beyond your Authorized Users.

  • Harass or Harm: Use the Service in any way that is malicious, fraudulent, or interferes with others’ use of the Service.

If we reasonably determine that your use (or an Authorized User’s use) violates these rules or poses a security risk, we may suspend or terminate your access immediately.


4. Third-Party Integrations


The Service may offer features that interoperate with third-party applications or platforms (e.g., CRM systems, estimating tools, workflow apps). Enabling a third-party integration is your decision and responsibility. By enabling an integration, you authorize us to share the necessary Customer Data and authentication tokens with that third party to facilitate the integration. You remain responsible for complying with the third party’s terms and for instructing the third party on data protection. We are not a sub-processor for any data you share with those third parties and have no control over them. You should review each third party’s own terms and privacy policy before connecting it to the Service.


5. Customer Data Ownership and License


All data, information, and content that you submit or upload to the Service (collectively, “Customer Data”) remains your property.  ConstructionBase.ai claims no ownership of your Customer Data. You grant us a limited license to use and process your Customer Data as needed to provide the Service. We will not use your Customer Data for any purpose beyond providing and improving the Service, except as set out in these Terms or with your consent.


6. Data Security and Confidentiality


We implement reasonable administrative, technical, and physical safeguards to protect Customer Data.  For example, we host Customer Data in secure, US-based data centers that are SOC 2 and ISO 27001 certified. All data in transit is encrypted (e.g., via TLS), and sensitive data is encrypted at rest (e.g., using AES-256). We restrict access to Customer Data to personnel who need it to provide the Service. We will not disclose your Customer Data to others, except as required by law or as permitted by you. By using the Service, you acknowledge that internet transmissions may not always be completely secure and that you are responsible for any required password backup or retention.


7. AI Features and No Guarantee of Accuracy


The Service includes AI and machine learning features (e.g., automated estimating, scheduling suggestions).  These tools are provided to assist your decision-making, but AI predictions and outputs are inherently uncertain.  We do not guarantee that any AI-generated output is accurate, complete, or free of errors.  You agree that any reliance on AI suggestions is at your own risk. The Service is offered “as is” and “as available”, without warranties of any kind. We specifically disclaim any warranty that the Service will achieve your intended results, operate without interruption, or be error-free. You must independently verify any information obtained from the Service before relying on it.


8. Safety Compliance Advisory


While the Service may help with project planning and risk management, it is not a substitute for professional safety planning or legal compliance. Users are responsible for complying with all applicable construction safety and labor regulations (such as OSHA standards). For example, OSHA expressly states that its compliance tools are “not a standard or regulation, and [create] no new legal obligations”; they are advisory and intended to assist employers, not impose requirements. We encourage you to follow all OSHA and industry safety guidelines independently of this Service.


9. Payments and Fees


If the Service is offered on a paid or subscription basis, you agree to pay all fees specified in your Order Forms or account, in U.S. dollars (unless otherwise agreed).  Fees are non-refundable except as required by law or as set out in your agreement.  If you fail to pay on time, we may suspend or terminate your access.


10. Disclaimers and Limitations of Liability


To the maximum extent permitted by law, we disclaim all liability and damages arising out of your use of the Service. Neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption. Our total liability under this Agreement (if any) shall not exceed the total fees paid by you to us during the twelve (12) months preceding the event giving rise to the claim. This cap applies regardless of the form of action or theory of liability, and whether or not advised of the possibility of such damages. The foregoing limitations do not apply to liability arising from (a) your indemnification obligations to us, (b) either party’s willful misconduct or gross negligence resulting in bodily injury or death, or (c) intellectual property infringement claims (as set out below).  In any case, if a court refuses to enforce the above limitations, our maximum aggregate liability will be the fees you paid in the preceding 12 months.


11. Indemnification


By Customer: You agree to defend, indemnify, and hold us (and our officers, employees, and agents) harmless from any claims, losses, or damages arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights. For instance, if you use the Service illegally or provide unauthorized content to the Service, you will indemnify us against any resulting claims.


By ConstructionBase.ai: We will defend and indemnify you against any third-party claim that the Service (as provided to you and used in accordance with this Agreement) infringes any United States patent, copyright, or trademark, provided you promptly notify us and cooperate. If such a claim arises, we may choose to modify or replace the Service to avoid infringement or obtain a license for your continued use.  If neither is feasible, we may terminate your access to the infringing component and refund the unused portion of the fees.


12. Termination


Either party may terminate these Terms for a material breach that remains uncured after notice. We may also terminate immediately if you become insolvent or violate the law. Upon termination, your license to the Service ends, and you must cease all use. We will provide a reasonable opportunity for you to export your Customer Data before deletion. For example, upon valid termination for our convenience or breach, one provider refunds remaining prepaid fees and “may at our option delete any Customer Data or other data associated with your Account”. Likewise, after termination, we may delete any remaining Customer Data in accordance with our policies, but we are not responsible for data retained in backup or by third parties.


13. Governing Law and Dispute Resolution


These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict of law principles.


14. Miscellaneous


These Terms, together with any Order Forms or addenda, constitute the entire agreement between you and ConstructionBase.ai regarding the Service. They may only be modified by a written amendment signed by both parties or by us posting a revised version here with notice to you. If any provision is held unenforceable, the remainder will remain in effect. These Terms create no partnership or agency. We may subcontract or use affiliates to perform our obligations, but we remain responsible for their compliance with these Terms.


15. Contact Information


For any questions or concerns regarding these Terms, please contact us at:


ConstructionBase.AI

19324 Palmview St

Orlando, Florida 32833, USA


📞 Phone: 1-888-678-6227

📧 Email: sales@sunbasedata.com

🌐 Website: https://www.constructionbase.ai/

Contact Us Anytime

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Phone:       
1-888-678-6227                               

Address:
19324 Palmview St, Orlando, FL 32833